I love email. It's the only way I remember the stuff I like, exists. So I happily subscribe to everything I want to keep up on and err on the side of letting services set me up with their default subscription. This behavior also means I find myself needing to adjust said default email subscriptions once I see the value or lack of value being provided.
Today I was blown away by the way My Shoebox handles this use case. I've never seen this done is such an elegant and respectful way. I hope the designer or marketer who did this will raise their hand and take a bow.
I was getting daily emails and it was too much for me. I like the trip down memory lane but having it everyday really took the special out of it.
So I scroll to the bottom and suspect I will have to click an edit preferences link, go to the site, log in, then select my subscription preferences. This or just unsubscribe from it all together.
They gave me a one-click option to change my settings and it was actually ONE CLICK!
See ^^^^^^ So brilliant. So good.
Go try out their photo back up service. It's excellent too! My Shoebox
This is a design pattern that makes me smile every time I see it and then wonder why everyone doesn't do it.
There's still quite a gap between our desktop and mobile life. I find myself doing so many frustrating little hacks to connect the two worlds. There are a lot of solutions for little bits of the problem but so far I find them cumbersome and hard to remember to use. If you have favorite hacks or products to ease this pain I would love to hear them.
Anyway….enter phone number to get a text, to download on your phone. La la love. This one is as lovely as right clicking a logo and getting an option to download hi res versions of the logo (I learned about this from the book Microinteractions) Makes business sense too right? The point is to get downloads right?
I don't know about you but when I'm trying to schedule something I find myself again and again needing to look across this week and next, but I've never found a calendar program that realizes and supports this super common use case.
Dear calendar makers here it is. Please steal this.
This is awesome.
In this way, a focus on episodes of performance turns our concerns from cognition, in which artifacts assist design thinking, to one of enactment, in which documents, spaces, tools, and bodies actively participating in producing the identities, responsibilities, and capacities of project constituents. It turns our attention to questions of political representation, materiality and politics. From this perspective, it is not necessarily how designers think but how they stage and orchestrate performances of the project that makes accountable, authoritative decision-making on behalf of clients and prospective users possible.
I'm super excited about the Pixies coming to the Schnitzer. Hoping I can figure out how to use this page to buy tickets. Worst part is with all this content they don't tell you when the tickets go on sale. Sigh...
This is so important to understand and remember. The implications of this can and do effect every system we are part of. How does this express it's self in our new digital world? What is our responsibility?
This is a quote from an essay by feminist Jo Freeman called the Tyranny of Structurelessness. You should read it. Freeman wrote those words about the feminist movement, where she saw the unfortunate side-effects of a well-intentioned wholesale rejection of structure. She argues that when people reject structure, organization, and regulation, they can actually end up with another type of oppression: one that’s more insidious because it’s invisible and unacknowledged.
In other words, the system you can’t see can be even more dangerous than the one you can.
In the absence of explicit rules, communities will build their own norms and structures. This emergent behavior can have lots of positive results, but it can also lead to invisible, self-reinforcing rules and norms that newcomers have to figure out and assimilate to in silence, or face rejection on the grounds of “culture fit”. The crowds, too, can be a gate. And even though the tastes and social norms of the community can be friendly and well-intentioned, the end result of a growing community unmindful of its culture can be just as Mean Girls as anything.
La la love this email I got from Eventbrite. Perfect use of email in my opinion. So much value here.
Evenbrite is one of my favorite services. Everything about it works great for me; from the mobile app to the desktop experience to how they communicate. Great job you guys!
This is a list of "Welcome to Our Product" emails that I have received. They all have one big mistake in common and I am posting them not to hurt but to help.
I love you early stage companies. I even signed up to be the first to get access to your product. That's why it makes me sad every time a get an invite email and you haven't reminded me what your product is, why I should be pumped and compelled me to get over there and check it out. Most of you on this list don't even give a one line description of your product. Sigh....
No clue what this is but good thing I like the name. I clicked.
iOS 7 takes the old interaction model of relying on real life equivalents to communicate concepts, explain items and provide affordances and dumps it on it's head. I won't go into detail about this but there is a great review of the new designs that gets to this point on Fresh Air.
So, a few days before the unveiling I was in Google Drive and getting really bummed out by this.
The default view of a Google Document is the old school "Print Layout". Looks nice enough but 99% of the Documents I create will never be printed. I mean the Document product it's self is loaded with features that eliminate the need to print.
I was getting bummed because my content was getting interrupted by this break and I wanted it to be formatted nicely for my client. So I turned this view off and this is what it looked like.
I have a great love of nostalgia, tradition and comfy things but it'll be nice when digital products stand tall and proud, respectful to their predecessors but true to themselves.
I imagine I need to take this critique too. I'm going to watch out for the instinct to do stuff like this. I bet we designers do it all the time without noticing.
Interesting enough we see this same problem with Mobile and legacy Desktop stuff. I'll have to dig up some examples.
I found this comment thread pretty interesting. These Apartment Therapy community members are upset with a contest entry being on Facebook and having to 1. Have an account and 2. Like the company.
People complain a lot on the web but I thought this had some insights.
1. I'm surprised that active internet users like Apartment Therapy commenters wouldn't have a Facebook account that they use just for purposes like this and nothing else. You don't have post anything or participate in the Facebook community to have an account. I understand not wanting to use the product but why not just get an account and use it as a utility? I think I'm underestimating people's discomfort and poor opinion of the company.
2. Brands shouldn't just assume that the people they want to reach are ok with Facebook. Yes, lots and lots of people have accounts and lots are active on the site but that may not be the case for your target audience.
3. Gotta keep an eye on the sentiment of your audience as it changes over time. A year ago they may have been fine with entering a Facebook contest. Today might be another story.
4. Apartment Therapy is a social network. It seems ill advised to go into a community and then ask them to go somewhere else to engage with your Brand. You win by engaging communities where they are at. This commentor says it well,
We're just as interested in decor, home goods, and Homeware as non-Facebookers and have plenty of ways to spread good words if we win and like the merchandise.
I would bet that this user's act of spreading the word would be much more valuable than a "Like"
I used to use the now defunct Posterous to publish little thoughts about design and thing I found interesting. Just doesn't make sense to mix my tiny observations from around the web with articles I spend a lot of time crafting.
Now that it's gone I'll move that type of content here to "tiny blog". Wish I could bring all the wonderful people who visited my Posterous site here :) Oh well.
Before they shut down they provided a download of your content. I'll put it up here once I create a Wordpress site to import it to then import that Wordpress site here to Square Space. Sounds fun ;0