TechFest NW happened a week or so ago. I was unable to make it to much but I did get down there the participate in my first hackathon. Below is the resulting presentation deck and a recap of what my team did. 

 

There are hundreds of words, acronyms and jargon used when people discuss, debate and participate in the work ICANN is doing. It's important for people looking to engage in the community to truly understand what they are reading in order to be part of the conversation and understand the impacts of it's policy making. Glossaries work to a certain extent but three issues immediately come up.  

 

1.

Lot of the discussions are going on outside of ICANN urls so how can we provide a way for the glossary to be accessed no matter where you are.  

 

2.

Definitions can only go so far. Often context is needed to truly understand the meaning and implications of a word or phrase.

 

3. 

ICANN is a global organization and needs to engage folks around the world. Translations for this type of content will fail pretty quickly if not done by a person who is a native speaker and knows the matrial; even then one person's interpretation may not be accurate or could benefit from other voices. 

 

Solution

A plug in that a publisher can activate on their site that highlights any word found in the ICANN glossary. This highlighted word can then be hovered over for a definition and clicked to get further context or to add to the definition.  

Aside from this contextual access to definitions and translations the tool will ask readers to contribute to the definition and translation of the word or phrase. Crowd sourced understanding!

I was really excited by this idea because its usefulness as a product doesn't end with ICANN this could be applied to many different scenarios and garner some amazing results.  I'd love to build this for real if anyone wants to join me :)

 

Thanks to TechFest NW, Neo, Hackathon for Social Good and ICANN Labs and my team (see final slide) it was a great time!

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Old LinkedIn email notification for new invitation to connect:

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Includes option to view the person's profile before accepting. Smart. Especially since the integrity of the site is based on people have real and meaningful connections.  

 

New LinkedIn email notification for new invitation to connect:

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One button/link.

You either accept it or do nothing. This is dark man.

We know it's best to give users the options they would naturally look for even if we as the business really want them to do what we want.

Sometimes the business desires prevail but with this case I just can't see doing this. As a user of this service I really need to visit a person's profile before I decide to connect and I image most people would feel the same way. 

 

But wait!  Just a week or so later they are went back to the old way.  

I bet they got a lot of accepts for that short time they messed with us. So curious why they changed back but I'm glad they did.  

Happy ending. 

 

PS: Hope you ladies don't mind me not masking your sweet faces. If you do let me know. Go connect with these ladies ya'll! 

 

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Posted
AuthorTyesha Snow

Facebook just launched and updated header and it's raises an issue we designers should be aware of.  If your users habitually use your product, like many Facebook users do they develop muscle memory for the tasks they complete most often. Before you decide to move an access point to a feature or play with the flow give some really good thought to how this will effect your most faithful users.   

This is the old header:

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Notifications and access to friends, messages and activity are on the left.

 

Here is the new one:

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They've moved the notifications and access points to the right! Very annoying for a user that has been using the site for a long time. I see lots of wasted mousing and tapping motions going on over the next while. 

I wonder why they thought this was an important redesign? 

One other point. Re: this new gigantic search box - isn't it form design 101 to make the size of the text box relate to the number of characters the user might enter?  Maybe that's old school but one of my pet peeves. 

 

 

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Posted
AuthorTyesha Snow